viph Frequently Asked Questions

Log in to your viph account and go to the Cashier section. Select GCash as your deposit method, enter the amount you wish to deposit, and confirm. viph will redirect you to the GCash payment screen where you authorize the transfer using your GCash PIN or biometric. Deposits via GCash are credited to your viph wallet in real time — usually within seconds of confirmation.

The minimum deposit on viph is ₱100 (one hundred Philippine Peso). This applies across all supported payment methods including GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank. Maximum deposit limits vary by payment method and account tier — the current limits for each method are displayed in the viph cashier at the time of deposit.

GCash withdrawals on viph are processed within minutes for verified accounts during normal operating hours. Once viph approves and dispatches the withdrawal, the funds appear in your GCash wallet almost immediately since GCash processes transfers in real time. The total end-to-end time from withdrawal request to GCash receipt is typically under 15 minutes for verified accounts with no pending compliance holds.

viph charges zero deposit fees and zero withdrawal fees on all supported payment methods. Any transaction fees imposed by your bank, GCash, or PayMaya on their end are outside viph's control and are your responsibility to check with your payment provider. viph does not add any processing surcharge on top of the amount you request to deposit or withdraw.

Bank transfer withdrawals to BPI, BDO, Metrobank, and UnionBank accounts are typically processed by viph within the same business day for requests submitted before the daily processing cutoff. After viph dispatches the transfer, the receiving bank may take an additional 1–3 business hours to post the credit to your account. InstaPay-enabled bank accounts generally receive funds faster than over-the-counter or batch processing methods.

viph offers a broad selection of slot games from leading providers popular with Filipino players, including JILI Games titles which are among the most played in the Philippines. The viph slots library includes classic 3-reel slots, modern 5-reel video slots, megaways and cluster-pays mechanics, and jackpot slots. Featured titles include a wide variety of themes — from fishing games to mythology-inspired slots. Browse the full selection at viph's Slot page.

Yes. viph.lat is fully optimized for mobile browsers on both Android and iOS devices. You do not need to download a separate app — simply open viph.lat in your mobile browser (Chrome, Safari, or any modern browser) and the platform adapts automatically to your screen size. All slot games, live casino tables, sports betting, and bingo are playable on mobile with no degradation in game quality or functionality.

All RNG-based games on viph (slots, table games, crash games, instant wins) use certified random number generation systems that have been independently audited by recognized testing laboratories. This means outcomes are genuinely random and cannot be manipulated by viph or any third party. Live casino games use physical equipment operated by trained dealers under controlled, monitored conditions. viph publishes game RTP (return to player) information within each game's information panel.

Yes. viph's sportsbook covers a wide range of sports popular with Filipino bettors, including PBA (Philippine Basketball Association), NBA, international football, UFC, boxing, and other major competitions. Pre-match and in-play betting markets are available depending on the event. Minimum bet amounts and available markets are displayed on each event's betting page. All sports bets are settled in Philippine Peso (PHP).

viph supports the following withdrawal methods for Filipino players: GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank. Withdrawals must be made to a payment account registered in your own name — third-party withdrawals are not permitted. The payment method used for withdrawal should match the method used for your most recent deposit, subject to viph's current cashier settings.

The minimum age to register and play on viph is 21 years old. This is the minimum gambling age in the Philippines under PAGCOR's applicable online gaming guidelines. Age is verified at registration through date of birth entry and mobile OTP, and confirmed again during KYC through government-issued ID review. Accounts found to belong to players under 21 are immediately closed and any balance is forfeited. There are no exceptions.

Log in to your viph account, go to Account Settings, and select the Responsible Gaming section. From there you can set daily, weekly, or monthly deposit limits and loss limits. Reductions to existing limits take effect immediately. Increases require a mandatory 72-hour cooling-off period before becoming active — this delay is intentional to prevent impulsive decisions made during a losing session.

Self-exclusion on viph can be activated from Account Settings → Responsible Gaming. Choose your preferred exclusion period — cooling-off (24 hours to 30 days), temporary exclusion (3 to 12 months), or permanent exclusion. The exclusion takes effect immediately upon confirmation and cannot be reversed during its full duration. All marketing communications are stopped. If you cannot access your account, contact viph live chat support 24/7 and an agent will apply the exclusion immediately.

viph operates under applicable online gaming regulations covering its services to Filipino players. viph aligns its operations with PAGCOR's responsible gaming framework, including the 21+ age requirement, KYC/AML compliance procedures, and player protection standards. For specific licensing inquiries, contact viph support at [email protected]. viph does not fabricate or publish unverified license numbers.